Image Source: Flickr User Waywardshinobi

We are excited to spread the word that, as of December 1st, we have a new team member, Jennifer Quirk.

Jennifer’s primary role is as a Customer Service Specialist.

We joke that, “At some point, Jennifer will be our Jeremy when Jeremy’s not available.”

She has some BIG SHOES to fill, and it will certainly take some time for her to learn, but we’re confident we’ve made an excellent selection.

We asked Jennifer to share some information about her background, and to reflect on her first week at Red Hen … She’s actually in her 3rd week with us, but with all of the year-end flurry of activity going on here at the farm, we’ve been a bit behind on sharing, but HERE GOES…

JENNIFER’s BIO

I have spent the majority of my career building strong customer service skills and learning how to manage positive customer experiences both in a position at a small family owned granite product manufacturing shop, where I managed granite production jobs along side customers from order placement to final installation, and with the Indiana Department of Workforce Development, where I held a variety of positions helping customers with unemployment insurance and finding new job placements after the loss of a job.

 

In my free time I enjoy reading, cooking and movies, especially horror flicks. I enjoy a challenging work environment and am looking forward to tackling a new role using my current skills in a new environment on the farm and getting to know all of my new Red Hen team members and customers.

JENNIFER’s REFLECTIONS ON HER FIRST WEEK AT RED HEN

My first week here at Red Hen Turf Farm has been great.  All of my new coworkers here have been doing a fantastic job of providing a solid foundation for what I need to know and do to be the best representative to all of our customers.  I have had a chance to get to know some of our customers, work on some special projects and have started learning a lot about how things run here at the sod farm.

 

One of the first things to have struck me is how appreciative Red Hen is for its customers.  They are committed to forming solid and meaningful business relationships and try to provide enjoyable and personalized interactions with each one. It is obvious already that so many of the customers I have spoken to over the last week enjoy working with Red Hen and I have even received some light-hearted hazing by a few!

 

I have also gotten a general overview of all of facets of the sod industry and I still have so much to learn, but am looking forward to the challenge of tackling it and becoming proficient so I am ready to hit the ground running as soon as we start back up in the spring.  Luckily I have some great teachers here to show me the ropes and they are working hard to make sure I have all the tools I need to provide everyone with the same standard of customer service they are used to receiving each time they place an order with us.

And last but not least, FROM EVERYONE HERE AT RED HEN —- WELCOME ABOARD JEN!!!

Have a great rest of the week!

– Lisa and the Red Hen Turf Farm Crew