Red Hen Turf Farm’s Privacy Policy and SMS Terms & Conditions

PRIVACY POLICY

Last Updated: 1/8/26

The Company: We are Red Hen Turf Farm

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Red Hen Turf Farm maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing / promotional purposes.

SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

For SMS TERMS & CONDITIONS, please refer to our policy BELOW on this same webpage at https://redhenturf.com/privacy-notice/

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• First and last name.
• Company name.
• Phone number.
• Address.
• Email Address.
• The above information for authorized buyers of your company

We directly collect the following personal information:

• Email address,
• First name and last name,
• Phone number,
• Address, State, Province, ZIP/Postal code, City,
• Usage Data that is collected automatically when using the Service.

Use of Your Personal Data

• For Customers: The Company may use Personal Data to provide and maintain our Service, including monitoring the usage of our Service.
• For Employees: The Company may use Personal Data for operational communications related to daily work activities, scheduling, logistics, safety, or time-sensitive business needs

Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies

Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Contact Us
You can ask privacy questions.
If you have any questions or concerns about our privacy policies, please contact us:

By Email: [email protected]

By Mail or In Person:  Red Hen Turf Farm, 29435 Darden Rd, New Carlisle IN 46552

SMS TERMS & CONDITIONS

Last Updated: 1/8/26

1. Name of The Company: Red Hen Turf Farm
2. Types of Messages to Customers: Information about Orders and estimates, Delivery or pickup timing and coordination, Scheduling and logistics, Clarifying questions, and Responses to support or technical inquiries
3. Types of Messages to Employees: Operational communications with employees related to daily work activities, scheduling, logistics, safety, or time-sensitive business needs
4. You can cancel the SMS service at any time. Simply text “STOP” to the number provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you
5. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {Insert support email address or toll-free number}.
6. Carriers are not liable for delayed or undelivered messages.
7. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
8. For privacy-related inquiries, please refer to our privacy policy ABOVE on this same webpage at https://redhenturf.com/privacy-notice/